COTTAGE FARM

Frequently Asked Questions

Why are my items delayed?
We are sorry for the delay. We always try to get the items in the earliest day possible and the delay may be caused by some unforeseen circumstances…

Can I get my order earlier?
Please give us a call and we will see what we can do to get your product as early as possible to you.

What to do if my product is incomplete?
Let us know the details to get it sorted.

Why have the prices increased?
We are sorry for the price increase. We always try to price our products as affordable as possible but sometimes we have to make the painful price adjustments due to the drastic increase in the prices of our raw ingredients. But we are always looking at ways to bring the prices of our products affordable like our more affordable 4-Meals Pack.

I received the wrong product, what can I do?
We are sorry for the mistake. Please contact us with the details so that we can get it sorted out. view more

Can I get a refund for the products I received?
We are sorry that you want to return the products you received. Please contact us with the details so that we can get it sorted out as soon as possible.